ComiXology is probably the biggest name in digital comics. The digital distribution giant hosts stores for Marvel , DC and others as well as the titular store. Unfortunately, big names make for big targets, as we see in the e-mail that went out today.
Dear Comics Reader,
In the course of a recent review and upgrade of our security infrastructure, we determined that an unauthorized individual accessed a database of ours that contained usernames, email addresses, and cryptographically protected passwords.
Payment account information is not stored on our servers.
Even though we store our passwords in protected form, as a precautionary measure we are requiring all users to change their passwords on the comiXology platform and recommend that you promptly change your password on any other website where you use the same or a similar password. You can reset your comiXology.com password here.
We have taken additional steps to strengthen our security procedures and systems, and we will continue to implement improvements on an ongoing basis.
Please note that we will never ask you for personal or account information in an e-mail, so exercise caution if you receive emails that ask for personal information or direct you to a site where you are asked to provide personal information.
We apologize for the inconvenience. If you have any questions, please contact us by sending an email to support@comixology.com
Sincerely,
ComiXology
There was also another e-mail sent to retailers who sell via ComiXology. Users are seeing heavy lag today, which was supposed to be the day that ComiXology and Marvel launched a month long 99 cent sale. If that sounds familiar, that’s because a similar sale announced at least year’s SXSW actually crashed ComiXology’s servers. This year’s sale is only via Marvel’s Marvel Unlimited branded version of ComiXology, but the offer is good for the entire library instead of just 700 titles like last year. One shudders to imagine how this year is going to work out.
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