Comments on: Apple Service Centers Still Turning Away Smokers https://techcitement.com/hardware/apple-service-centers-still-turning-away-smokers-2/ get excited Wed, 29 Jun 2011 13:55:33 +0000 hourly 1 https://wordpress.org/?v=6.5.2 By: Kevin Miller https://techcitement.com/hardware/apple-service-centers-still-turning-away-smokers-2/#comment-54 Fri, 24 Jun 2011 16:20:53 +0000 http://techcitement.com/?p=675#comment-54 Not true, at least not to the extent described. The existence of smoke is not sufficient to void the warranty, but it’s also possible for smoke residue to affect electronics. I once saw an iMac come from a smoker’s home that was literally yellowed from the smoke. The logic board inside had visible residue. If it had been in for service, I could easily imagine Apple refusing to honor its warranty. Long story short, it would need to be extreme.

Of course there can and will always be individual instances of technicians being needlessly picky, or quoting nonexistent policies. So sometimes you have to bitch and moan to get another opinion from a manager or what have you.

]]>